05
Dec

Delegation, coaching and team management

Intermediate
Revised
London  -  Half day

Young marketers and business developers usually have to manage and motivate assistants and technical specialists quite early in their careers – and often there isn’t any preliminary supervision or people management training to help them. So this half-day session explores basic ideas for team leadership and provides some practical skills to help them.

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07
Feb

The Proactive Marketing Executive

Intermediate
London  -  Full day

A popular highly interactive full day workshop for senior marketing assistants and executives who want to
a) move from responsive service provision into a proactive advisory role and
b) grow into more managerial, strategic and client focused areas.

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20
Feb

Marketing and BD planning in a nutshell

Beginners, Intermediate
London  -  Half day

Through exercises and discussion with other delegates, the session will provide confidence, motivation, new insights and ideas for those tasked with developing or implementing plans and achieving fee-earners buy in to their implementation. Delegates should leave the session with a clear plan for how they start or improve the planning in their firms.

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01
Mar

Being more strategic

Intermediate
London  -  Full day

This full day session helps delegates to think and act more strategically – whether they are developing business or marketing plans, managing day-to-day operational projects or supporting fee-earners in their work.

It provides an understanding of the leading strategy models (from the most established to the newest) and helps delegates bring a more strategic approach to all their activities. Delegates participate in exercises to develop their strategic abilities by using a variety of strategic tools.

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13
Mar

Impact, assertiveness and effectiveness for assistants and executives

Beginners, Intermediate
New
London  -  Half day

This half day course is for marketing and business development assistants and executives who are keen to develop their impact, assertiveness and effectiveness. These skills and approaches will help improve relationships with team members and fee-earners and thus enhance their role and reputation. The focus of this interactive and practical course is on personal and interpersonal communications in a professional service firm.

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11
Apr

The Future Marketing Manager

Intermediate
London  -  Full day

A popular interactive full-day workshop for marketers and business developers who are looking at how to position and prepare themselves for their first management role. This is part of the well established series of courses supporting marketers as they progress through their careers in the professions.

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26
Apr

Client Experience Management and onboarding

Intermediate
London  -  Half day

CEM, CXA, Cx, Ux and onboarding may be the latest buzzwords but the client experience has always been fundamental in professional services. It is a key differentiator and the main way that value is delivered to clients. But with so many different services being provided by a variety of fee-earners it can be challenging to develop aims, programmes, systems and behaviours that support the brand and deliver maximum client satisfaction whilst maintaining profit levels. This session looks at what professional services firms can learn from consumer and commercial markets and offers practical help.

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09
May

Marketing and business development writing workshop

Intermediate
London  -  Half day

Content is once again king. This session helps delegates explore and practice a variety of writing styles – as a journalist, direct marketer, brand spokesperson, digital native, salesperson – to improve the effectiveness of various marketing and business development activities. Delegates will be encouraged to bring along examples of their writing so that they can diagnose issues and create improved versions.

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22
May

Helping fee earners prepare the perfect pitch

Intermediate
London  -  Half day

Delegates will develop a step-by-step approach to help fee-earners use the relevant skills, resources and processes to prepare perfect pitch documents and presentations and so increase their conversion rate.

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06
Jun

Buy-in, engagement and stakeholder management

Beginners, Intermediate
London  -  Half day

As marketers and business developers in a professional service firm, every day we need to manage our stakeholders and achieve buy-in to our ideas and projects. This session explores the challenges, shares best practice and provides insights into how achieve buy-in on a day-to-day basis and manage stakeholders throughout operational and strategic projects.

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21
Jun

Cross-selling and referrer management accelerator

Intermediate
London  -  Half day

Every professional service firm knows that cross-selling makes sense yet so few manage to maximise the potential of internal referrals. Some practice groups are almost entirely reliant on referrals from external organisations – how do they get more from existing referrers and generate work from new referrers? This session offers delegates the opportunity to share experiences and develop new approaches to accelerating their referrer management programmes.

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03
Jul

Towards KAM – Helping fee-earners with client relationship management

Intermediate
London  -  Half day

When fee-earners have little or no training in selling or account management, it can be hard for them to know how to develop relationships with their existing clients and referrers. This session provides ways to help them learn to create more effective relationships and paves the way for a structured key account management programme.

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05
Sep

Thought leadership campaign development and project management

Intermediate
London  -  Half day

Much of the work for marketers and business developers involves creating and implementing campaigns that integrate marketing, selling and relationship management activities – whether for the firm, sectors or services. And the campaigns and projects usually involve both marketers and fee-earners. This half day session guides you through the process and provides insight into both project and campaign management techniques.

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20
Sep

The Proactive Marketing Executive

London  -  Full day

A popular highly interactive full day workshop for senior marketing assistants and executives who want to
a) move from responsive service provision into a proactive advisory role and
b) grow into more managerial, strategic and client focused areas.

Read more

09
Oct

Change management and leadership – for marketing and BD executives and managers

Intermediate
New
London  -  Full day

This full day workshop explores change management challenges and provides processes, tools and skills to analyse, plan and implement effective change in a professional service firm. Delegates develop their own change management plan during the workshop.

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18
Oct

The Future Marketing Manager

Intermediate
London  -  Full day

A popular interactive full-day workshop for marketers and business developers who are looking at how to position and prepare themselves for their first management role. This is part of the well established series of courses supporting marketers as they progress through their careers in the professions.

Read more